Heather 
Another conference has come and gone, and this may have been the best conference to date (or so we were told). Our annual conference focuses on education, hospitality and building relationships with our peers. Here’s a recap of the event! Education The 2018 educational focus was creating exceptional customer service, building successful businesses and the importance … Read more
Those of you that had the chance to listen to Jake Johnson speak at our 2018 Annual Conference, we learned how to optimize the customer experience and how to create and maintain a superior culture of service. Jake recently shared a blog post with me that you may find as an interesting read. > FAILURE … Read more
Who remembers the good time at the Banquet Dinner last April…we weren’t aware so many of you had fancy feet! Are you ready for more fun this year? Since we are in Scottsdale, land of NO SNOW, we are planning a fun evening outdoors with lawn games, heaters for us thin blooded folks, prizes, great … Read more
Article written by Neil Sherrin, Head of Marketing with PlotBox Calling all Catholic Diocesan cemeteries! Does your staff spend their days duplicating data entry, taking hours to pull together reports, looking up records or colouring in maps? If you answered yes you’ve got a problem! Throughout this article we are going to highlight how these … Read more
To our Priests, Catholic Cemetery and Funeral Service Professionals and Cemetery and Funeral Service Community: Greetings from sunny Scottsdale Arizona. Did you know that we have over 300 sunny days per year? Now that I have your attention, I want to take this opportunity to thank our members and suppliers who have already registered for … Read more
In our modern world, digital technology has changed the way we network and communicate. Colleagues can collaborate with each other despite geographical location and new products/innovations can reach customers with lightning speed. Despite clear advantages of digital communication, it is a mistake to assume that face-to-face networking and communication are losing value. This is why … Read more
From the Catholic Cemetery Conference Board of Directors On behalf of the CCC Board of Directors, it is my privilege to announce our first Cemetery Sunday campaign. This national campaign is a result of all the hard work and dedication from the entire Catholic Cemetery Conference team: Board members, Conference staff, and most importantly our … Read more
To our Priests, Catholic Cemetery and Funeral Service Professionals and Cemetery and Funeral Service Community: I am honored to be the President of Catholic Cemeteries and Funeral Services of the West (CCFW) and to be of service to the Diocese of Phoenix in support of and as a direct participant in the Corporal and Spiritual … Read more
This year, for our 2018 Annual Conference non-golf outing, we’ve arranged a special treat for you. We are going to head for the high country of picturesque Sedona, located at the mouth of beautiful Oak Creek Canyon. Our bus and personal guide will meet you at the hotel at 9:00 AM for an approximately two … Read more
The CCFW board of directors is very excited to announce the line up for the 2018 Annual Conference. With the recent inclusion of Funeral Services to our Association and many of you have recently started adding funeral homes to your cemeteries, we have invited informative speakers that will help us better blend these two entities … Read more